I applied online. The process took 1 week. I interviewed at Serco Group in Mar 2017
Interview
Telephone interview since the interviewer was located in a different area. Asked a bunch of behavior based questions and scenarios. I was asked to go to the local office to meet other employees on my personal time which I thought was strange considering they wouldn't discuss salary at all. Apparently they only discuss a salary after the offer is made which I think is a sneaky way to get people to waste their time interviewing then hitting them with a low offer. Stated a decision would be made by a certain day and everyone would be notified but I had to contact them after that deadline to check the status. Overall, the interview went well but I'm glad I was not offered a position because just within a small matter of time I felt this wouldn't be a good fit. Asking someone to take time out of their day to spend an hour with the staff without giving any insight on the "salary" and then not following up as promised on a specified day rubbed me the wrong way about the organization and their hiring tactics.
Interview questions [1]
Question 1
How would you get those that aren't as reluctant to be here to engaged in the counseling?
I applied through an employee referral. I interviewed at Serco Group (Seoul) in May 2016
Interview
I was scheduled for a video interview, however something came up and I was scheduled for an in person interview. The interview was on site in the transition office on base (you need to have access). I was asked a few questions and given the opportunity to answer questions. Following the formal interview portion, I was able to talk with the people who were working there that day as well as the lady I would be replacing. They were very friendly and welcoming.
Interview questions [1]
Question 1
You look very young. How will you handle working with service members who are older than you or who have had years of work experience.
I applied online. The process took 4 weeks. I interviewed at Serco Group (Tacoma, WA)
Interview
Panel Interview, all behavior based questions. The panel takes turns asking questions in a round robin fashion. The interview began as soon as I walked in the door. I interviewed, and then completed an application.
Career Counselor applicants have rated the interview process at Serco Group with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Career Counselor roles take an average of 21 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Serco Group overall takes an average of 19 days.
Common stages of the interview process at Serco Group as a Career Counselor according to 6 Glassdoor interviews include:
Group panel interview: 50%
Phone interview: 17%
Drug test: 17%
One on one interview: 17%
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