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      Serco Group

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      Written Correspondence Team Leader Interview

      Sep 11, 2012
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through other source. The process took 4 weeks. I interviewed at Serco Group

      Interview

      All who apply are interviewed regardless of qualifications - basic questions asked, "Why do you want the job, what do you know about the job, why do you feel qualified?" I was lead to believe I was perfect for the job and was completely shut down for someone less qualified

      Interview questions [1]

      Question 1

      How will you make a positive impact on the team on a day to day basis?
      Answer question

      Serco Group interviews FAQs

      • Candidates applying for Written Correspondence Team Leader roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Serco Group overall takes an average of 19 days.
      • Common stages of the interview process at Serco Group as a Written Correspondence Team Leader according to 1 Glassdoor interviews include:

        One on one interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(200) ;
        2. Customer Service Advisor(76) ;
        3. Analyst(57) ;
        4. Customer Service(54) ;
        5. General Clerk II(50) ;
        6. Customer Service Agent(46) ;
        7. Manager(46) ;
        8. Project Manager(45) ;
        9. Team Leader(41) ;
        10. Housing Officer(32) ;
        11. Administrative Assistant(31) ;
        12. Customer Contact Officer(31) ;
        13. Prison Custody Officer(30) ;
        14. Lifeguard(28) ;
        15. Customer Service Officer(24) .


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      Jobs at Serco Group

      11 jobs in United States
      Administrator
      Clapham, East of England, England
      ·
      £27K - £27K /yr
      (Employer provided)
      View job
      OBP Facilitator-HMP Dovegate
      Uttoxeter, England
      ·
      £27K - £27K /yr
      (Employer provided)
      View job
      Social Sourcing - Regional Partnership Coordinator
      Bristol, England
      ·
      £28K - £32K /yr
      (Glassdoor est.)
      View job
      Prison Officer (no experience needed)
      Wigston Magna, England
      ·
      £27K - £32K /yr
      (Employer provided)
      View job
      Housing Officer - Burnley, Rossendale, Bacup
      Birchwood
      ·
      £29K - £29K /yr
      (Employer provided)
      View job
      View all Written Correspondence Team Leader Jobs