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      Serco Group

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      IT Support Specialist Interview

      Aug 25, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Serco Group in Dec 2017

      Interview

      Not much to talk about, it was quick and effective. Technical interview was included in the HR interview. More in-depth technical interview followed which was more challenging. Unfortunately there is a long waiting period after your interview, as it required an actual approval from the customer.

      Interview questions [1]

      Question 1

      Standard HR questions: why do you want to leave your current job or what determines to change my role.
      Answer question

      Serco Group interviews FAQs

      • IT Support Specialist applicants have rated the interview process at Serco Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for IT Support Specialist roles take an average of 90 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Serco Group overall takes an average of 19 days.
      • Common stages of the interview process at Serco Group as a IT Support Specialist according to 1 Glassdoor interviews include:

        Background check:  17%

        IQ intelligence test:  17%

        Phone interview:  17%

        Drug test:  17%

        Presentation:  17%

        One on one interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(200) ;
        2. Customer Service Advisor(76) ;
        3. Analyst(57) ;
        4. Customer Service(54) ;
        5. General Clerk II(50) ;
        6. Customer Service Agent(46) ;
        7. Manager(46) ;
        8. Project Manager(45) ;
        9. Team Leader(41) ;
        10. Housing Officer(32) ;
        11. Administrative Assistant(31) ;
        12. Customer Contact Officer(31) ;
        13. Prison Custody Officer(30) ;
        14. Lifeguard(28) ;
        15. Customer Service Officer(24) .


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    • Jobs at Serco Group

      5 jobs in United States
      Quality Assurance Engineer - (Orlando, FL)
      Orlando, FL
      ·
      $104K - $173K /yr
      (Employer provided)
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      Post Delivery Test and Trials Analyst
      Pascagoula, MS
      ·
      $55K - $70K /yr
      (Employer provided)
      View job
      Post Delivery Test and Trials Analyst
      Pascagoula, MS
      ·
      $55K - $70K /yr
      (Employer provided)
      View job
      Field Engineering Technician
      Colorado Springs, CO
      ·
      $31 - $31 /hr
      (Employer provided)
      View job
      Senior Logistics Management Specialist (Supply)
      Rock Island, IL
      ·
      $90K - $146K /yr
      (Employer provided)
      View job
      View all IT Support Specialist Jobs