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      Serco Group

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      Human Resources Manager Interview

      Mar 17, 2022
      Anonymous Interview Candidate
      Brussels
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Serco Group (Brussels) in Nov 2021

      Interview

      I went through various stages in the recruitment process in Belgium and was promised twice by the hiring director that I got the job whilst the general manager said that he wasn't in a hurry to fill the position. Despite having provided referees they were never consulted and after my final interview with the GM mid-November where I was promised to get an answer by end of November, I never heard back. As HR professional I do not expect to be treated like that and ghosting and manipulative power games is bad for employer branding!

      Interview questions [1]

      Question 1

      They asked me how I would deal with a difficult payroll manager who was working there for the past 2O plus years and who had emotional outbursts.
      Answer question
      1

      Serco Group interviews FAQs

      • Common stages of the interview process at Serco Group as a Human Resources Manager according to 1 Glassdoor interviews include:

        Personality test:  33%

        One on one interview:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(200) ;
        2. Customer Service Advisor(76) ;
        3. Analyst(57) ;
        4. Customer Service(54) ;
        5. General Clerk II(50) ;
        6. Customer Service Agent(46) ;
        7. Manager(46) ;
        8. Project Manager(45) ;
        9. Team Leader(41) ;
        10. Housing Officer(32) ;
        11. Administrative Assistant(31) ;
        12. Customer Contact Officer(31) ;
        13. Prison Custody Officer(30) ;
        14. Lifeguard(28) ;
        15. Customer Service Officer(24) .


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