How long does it take to get hired as a Telephone Inquiry at Serco Group?

Candidates applying for Telephone Inquiry roles take an average of 270 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Serco Group overall takes an average of 19 days.

Where can I find Serco Group interview experiences by job title?

Customer Service Representative (200) ; Customer Service Advisor (76) ; Analyst (57) ; Customer Service (54) ; General Clerk II (50) ; Customer Service Agent (46) ; Manager (46) ; Project Manager (45) ; Team Leader (41) ; Housing Officer (32) ; Administrative Assistant (31) ; Customer Contact Officer (31) ; Prison Custody Officer (30) ; Lifeguard (28) ; Customer Service Officer (24)

Serco Group Telephone Inquiry Interview Questions

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Serco Group

Engaged Employer

Telephone Inquiry Interview

Apr 1, 2015

Anonymous employee

Portsmouth, NH

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Serco Group interviews FAQs

Candidates applying for Telephone Inquiry roles take an average of 270 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Serco Group overall takes an average of 19 days.
Common stages of the interview process at Serco Group as a Telephone Inquiry according to 1 Glassdoor interviews include:
Drug test: 20%
Personality test: 20%
One on one interview: 20%
Background check: 20%
Skills test: 20%
Here are the most commonly searched roles for interview reports -
Customer Service Representative(200) ;
Customer Service Advisor(76) ;
Analyst(57) ;
Customer Service(54) ;
General Clerk II(50) ;
Customer Service Agent(46) ;
Manager(46) ;
Project Manager(45) ;
Team Leader(41) ;

Serco Group interviews Serco Group Telephone Inquiry interviews Serco Group interview

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About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

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Careers

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Browse by:
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Recent Posts

Serco Group interviews FAQs

Candidates applying for Telephone Inquiry roles take an average of 270 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Serco Group overall takes an average of 19 days.
Common stages of the interview process at Serco Group as a Telephone Inquiry according to 1 Glassdoor interviews include:
Drug test: 20%
Personality test: 20%
One on one interview: 20%
Background check: 20%
Skills test: 20%
Here are the most commonly searched roles for interview reports -
Customer Service Representative(200) ;
Customer Service Advisor(76) ;
Analyst(57) ;
Customer Service(54) ;
General Clerk II(50) ;
Customer Service Agent(46) ;
Manager(46) ;
Project Manager(45) ;
Team Leader(41) ;

Housing Officer

(32) ;

Administrative Assistant(31) ;

Customer Contact Officer(31) ;

Prison Custody Officer(30) ;

Lifeguard(28) ;

Customer Service Officer(24) .

Telephone Inquiry Interview

Apr 1, 2015

Anonymous employee

Portsmouth, NH

Accepted offer

Negative experience

Difficult interview

Application

I applied through a staffing agency. The process took 9 months. I interviewed at Serco Group (Portsmouth, NH) in Jan 2011

Interview

You had 2 chances to pass an intense typing test to get into the company. The other interviews were painful, with a staff that was not friendly or welcoming. Stay away from this company. They lie and make the job sound rewarding. You are just a part of the machine and if you don't make your quota, forget about it!

Interview questions [1]

Question 1

If you passed your typing test

1 Answer

Jobs at Serco Group

310 jobs in United States

Air Traffic Control Officer

Broughton, West Midlands, England

£59K - £59K /yr

(Employer provided)

View job

Customer Service Assistant-NorthLink Ferries

People Data Administrator

Progression Job Coach

Kyle of Lochalsh, Scotland

£26K - £26K /yr

(Employer provided)

View job

View all Telephone Inquiry Jobs