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      Serco Group

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      Serco Group interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(200) ;
        2. Customer Service Advisor(76) ;
        3. Analyst(57) ;
        4. Customer Service(54) ;
        5. General Clerk II(50) ;
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        12. Customer Contact Officer(31) ;
        13. Prison Custody Officer(30) ;
        14. Lifeguard(28) ;
        15. Customer Service Officer(24) .


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      119 Agent Interview

      Nov 4, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Serco Group

      Interview

      10 minute phone call, advised whether successful or not on the call. Interview was very easy and simple. Basic questions were asked in regards to previous experience in customer service. No previous call centre experience required. 2 day training provided for the role. Home based.

      Interview questions [1]

      Question 1

      Tell me about a time you provided excellent customer service?
      Answer question

      Jobs at Serco Group

      17 jobs in United States
      Director Business Development - Remote (prefer the DMV area)
      Herndon, VA
      ·
      $160K - $280K /yr
      (Employer provided)
      View job
      Post Delivery Test and Trials Analyst
      Pascagoula, MS
      ·
      $55K - $70K /yr
      (Employer provided)
      View job
      Mission Support Program Manager
      Ford Island
      ·
      $120K - $220K /yr
      (Employer provided)
      View job
      Mission Support Program Manager
      Ford Island
      ·
      $120K - $220K /yr
      (Employer provided)
      View job
      Personnel Employment Assistant - Columbus, OH
      Columbus, OH
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      View all 119 Agent Jobs