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      Serco Group

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      Related searches: Serco Group reviews | Serco Group jobs | Serco Group salaries | Serco Group benefits
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      General Clerk I Interview

      Oct 13, 2015
      Anonymous Interview Candidate
      Kansas City, KS
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 1+ week. I interviewed at Serco Group (Kansas City, KS) in Oct 2015

      Interview

      I was greeted, and interviewed in a timely fashion. Two women sat in a room with me and asked me very simple questions, completely unprepared for the interview. Both interviewers, had other candidates resumes and paperwork. Neither of them had a clue about who i was or what i could do. When they called HR to get my information, it was not sent over via email nor fax. The HR department simply couldn't do anything while the interview was in process. Neither women were qualified to make decisions based on my interview alone, yet i was not selected for the desired position. I honestly feel like i deserve a second interview with someone more prepared for their role.

      Interview questions [1]

      Question 1

      explain a time when you had to make a snap decision.
      Answer question

      Other General Clerk I Interview Reviews for Serco Group

      General Clerk Interview

      Jul 7, 2018
      Anonymous employee
      Lawton, OK
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied in-person. I interviewed at Serco Group (Lawton, OK) in Oct 2016

      Interview

      The hiring process was easy but took at whole day to complete. The questions were very easy to answer and the application process was easy as well. The process of the job is a good learning experience.

      Interview questions [1]

      Question 1

      How I operate under stress
      1 Answer

      General Clerk Interview

      Jul 20, 2015
      Anonymous employee
      Lees Summit, MO
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Serco Group (Lees Summit, MO) in Nov 2014

      Interview

      Questions were typical interview questions. I didnt hear back for a month after I applied. The one-on-one session with the interviewee was very informal. She made you feel relaxed. Intially, I got a telephone screen before they invited me for an interview. Must be computer literate.

      Interview questions [1]

      Question 1

      How did you handle a stressful situation at work?
      Answer question

      Serco Group interviews FAQs

      • General Clerk I applicants have rated the interview process at Serco Group with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for General Clerk I roles take an average of 34 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Serco Group overall takes an average of 19 days.
      • Common stages of the interview process at Serco Group as a General Clerk I according to 7 Glassdoor interviews include:

        Background check:  23%

        Drug test:  23%

        One on one interview:  18%

        Phone interview:  14%

        Group panel interview:  9%

        Skills test:  9%

        Presentation:  5%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(200) ;
        2. Customer Service Advisor(76) ;
        3. Analyst(57) ;
        4. Customer Service(54) ;
        5. General Clerk II(50) ;
        6. Customer Service Agent(46) ;
        7. Manager(46) ;
        8. Project Manager(45) ;
        9. Team Leader(41) ;
        10. Housing Officer(32) ;
        11. Administrative Assistant(31) ;
        12. Customer Contact Officer(31) ;
        13. Prison Custody Officer(30) ;
        14. Lifeguard(28) ;
        15. Customer Service Officer(24) .


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      Jobs at Serco Group

      2 jobs in United States
      Case Administrator-HMP Dovegate
      Uttoxeter, England
      ·
      £27K - £27K /yr
      (Employer provided)
      View job
      Catering Assistant
      Consett, England
      ·
      £27K - £27K /yr
      (Employer provided)
      View job
      View all General Clerk I Jobs