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      Serco Group

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      Customer Support Representative Interview

      Jan 2, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Serco Group in Jul 2020

      Interview

      The interview was short and sweet as they provide all trainings needed for the role. You just need to have a customer service skills and youre good to go. (Depending on the role nature) for more technical roles they do more in-depth interviews. But overall, easy and simple.

      Interview questions [1]

      Question 1

      Do you have customer service/support experience?
      Answer question

      Serco Group interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(200) ;
        2. Customer Service Advisor(76) ;
        3. Analyst(57) ;
        4. Customer Service(54) ;
        5. General Clerk II(50) ;
        6. Customer Service Agent(46) ;
        7. Manager(46) ;
        8. Project Manager(45) ;
        9. Team Leader(41) ;
        10. Housing Officer(32) ;
        11. Administrative Assistant(31) ;
        12. Customer Contact Officer(31) ;
        13. Prison Custody Officer(30) ;
        14. Lifeguard(28) ;
        15. Customer Service Officer(24) .


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      Jobs at Serco Group

      330 jobs in United States
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