Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Serco Group

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Serco Group reviews | Serco Group jobs | Serco Group salaries | Serco Group benefits
      Serco Group interviewsSerco Group Facilitator interviewsSerco Group interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Facilitator Interview

      Apr 4, 2024
      Anonymous employee
      Munich, Bavaria
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Serco Group (Munich, Bavaria) in Oct 2022

      Interview

      Relatively simple. First person to me call was for the phone screening. Final interview was with the regional manager. There were about 6 questions that were asked during the interview and it lasted 30 minutes.

      Interview questions [1]

      Question 1

      Could you please tell me about yourself?
      1 Answer

      Other Facilitator Interview Reviews for Serco Group

      Facilitator Interview

      Jun 25, 2024
      Anonymous employee
      Honolulu, HI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Serco Group (Honolulu, HI) in Mar 2024

      Interview

      Very friendly. Made it easy to schedule. They needed a current resume. Training was comprehensive and I felt prepared to lead workshops. The curriculum we work with is clear and well thought out. I work as much or as little as I chose.

      Interview questions [1]

      Question 1

      Previous experience and interest in helping military members.
      1 Answer
      1

      Facilitator Interview

      Jan 12, 2021
      Anonymous employee
      Tacoma, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Serco Group (Tacoma, WA) in Nov 2019

      Interview

      Very quick and efficient Two rounds of interviews Asked the common tell me about yourself question followed by questions focused on passion in the veteran community and career development knowledge

      Interview questions [1]

      Question 1

      Tell me about yourself (explain)
      Answer question

      Serco Group interviews FAQs

      • Facilitator applicants have rated the interview process at Serco Group with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Facilitator roles take an average of 1 day to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Serco Group overall takes an average of 19 days.
      • Common stages of the interview process at Serco Group as a Facilitator according to 3 Glassdoor interviews include:

        One on one interview:  22%

        Skills test:  22%

        Phone interview:  22%

        Drug test:  11%

        Personality test:  11%

        Background check:  11%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(200) ;
        2. Customer Service Advisor(76) ;
        3. Analyst(57) ;
        4. Customer Service(54) ;
        5. General Clerk II(50) ;
        6. Customer Service Agent(46) ;
        7. Manager(46) ;
        8. Project Manager(45) ;
        9. Team Leader(41) ;
        10. Housing Officer(32) ;
        11. Administrative Assistant(31) ;
        12. Customer Contact Officer(31) ;
        13. Prison Custody Officer(30) ;
        14. Lifeguard(28) ;
        15. Customer Service Officer(24) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Serco Group

      15 jobs in United States
      DOL TAP Facilitator (Part-time) - Navy Base, Guam
      United States
      ·
      $40K - $46K /yr
      (Employer provided)
      View job
      DOL TAP Facilitator (Part-time) - Navy Base, Guam
      United States
      ·
      $40K - $46K /yr
      (Employer provided)
      View job
      DOL TAP Travel Facilitator (Part-Time) - Ft. Wainwright, AK
      Fort Wainwright, AK
      ·
      $47K - $57K /yr
      (Employer provided)
      View job
      DOL TAP Facilitator (Part-time) - JB Elmendorf-Richardson, AK
      Elmendorf AFB, AK
      ·
      $35K - $83K /yr
      (Employer provided)
      View job
      Experienced Facilitator/Trainer (Bremerton, WA)
      Gig Harbor, WA
      ·
      $60K - $100K /yr
      (Employer provided)
      View job
      View all Facilitator Jobs