Patient Experience Coordinator applicants have rated the interview process at Serenity Healthcare with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 46.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Experience Coordinator roles take an average of 11 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Serenity Healthcare overall takes an average of 15 days.
Common stages of the interview process at Serenity Healthcare as a Patient Experience Coordinator according to 5 Glassdoor interviews include:
Background check: 31%
One on one interview: 31%
Phone interview: 23%
Group panel interview: 8%
Skills test: 8%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Serenity Healthcare (Lehi, UT) in May 2025
Interview
My interview process was super awesome!!! They were super good at communicating with me beforehand of when to come in and super prompt at getting back to me. My interview overall was super great too. I got to interview with a few different people in the company. My first interview was in the clinic and it was cool to be able to see everyone working together and how clean the office was. My second interview was online and pretty short and sweet but overall it went well! I'm super happy to now be working with Serenity and to have good experiences with everyone in the interview process!
Interview questions [1]
Question 1
How does your past experience apply to what you would do for your work here? What is a challenging experience that you have had and what did you do to help you through that experience?
I applied online. I interviewed at Serenity Healthcare in Mar 2026
Interview
It was great, 1 phone interview and 2 teams interviews. With both people throughout the interviews i really felt like they wanted to get to know me and talk. Of-course I was a little nervous at the beginning but I enjoyed the process
The interview process was quick and thorough, details in regards to the role were briefly explained. There were 3 interviews and they each emphasized the importance of our patients and the values serenity holds.
I applied online. The process took 1+ week. I interviewed at Serenity Healthcare (Southlake, TX) in Aug 2025
Interview
I had a Teams call with my supervisor, Preston. I was then asked to come into the office for an in-person interview. Lastly, I had a Teams call with Preston and his supervisor, Brad.