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      Operations Manager-Operations Efficiency Interview

      Feb 25, 2019
      Anonymous Interview Candidate
      No offer
      Positive experience

      Application

      I interviewed at Sonder

      Interview

      Overall I found Sonder’s interview process to be pretty typical (phone screen with a recruiter, video call with the hiring manager, take home assignment). I initially applied for this role in Nov-Dec so the only negative part of the review is the gap between applying and phone screen was a bit long. The recruiter was friendly and helpful, she did a wonderful job at following up after each step which I appreciated. The homework is pretty challenging, for ops roles it’s definitely going to be more geared towards the hospitality industry (which completely makes sense) than process.

      Interview questions [2]

      Question 1

      General questions about background and experience.
      Answer question

      Question 2

      3 part homework, first part is about you—>favorite book, dream job, etc. second part, teasers things like how would you ensure no light bulbs were out during guest check in, how would you balance ops efficiency and cost. Third part, involves building models to breakdown how you would track and monitor housekeeping efficiency, cost, and standards.
      Answer question
      1

      Sonder interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Hospitality Agent(65) ;
        2. Guest Experience Specialist(21) ;
        3. Customer Service Representative(19) ;
        4. Front Desk Agent(18) ;
        5. Senior Hospitality Agent(16) ;
        6. Front Desk Hospitality Agent(14) ;
        7. Manager(12) ;
        8. Software Engineer(12) ;
        9. Senior Software Engineer(11) ;
        10. General Manager(10) ;
        11. Operations Manager(10) ;
        12. Hospitality(9) ;
        13. Hospitality Supervisor(9) ;
        14. Guest Service Representative(8) ;
        15. Maintenance Technician(7) .


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      Jobs at Sonder

      20 jobs in United States
      Front Desk Hospitality Agent
      New York, NY
      ·
      $22 - $22 /hr
      (Employer provided)
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      Front Desk Hospitality Agent
      New York, NY
      ·
      $22 - $22 /hr
      (Employer provided)
      View job
      Front Desk Hospitality Agent
      Detroit, MI
      ·
      $34K - $46K /yr
      (Glassdoor est.)
      View job
      Front Desk Hospitality Agent (Overnight)
      Chicago, IL
      ·
      $32K - $42K /yr
      (Employer provided)
      View job
      Sr. Front Desk Hospitality Agent
      New York, NY
      ·
      $26 - $26 /hr
      (Employer provided)
      View job
      View all Operations Manager-Operations Efficiency Jobs