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      Southwest Airlines

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      EDLP Interview

      Mar 1, 2022
      Anonymous Interview Candidate
      Dallas, TX
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Southwest Airlines (Dallas, TX) in Feb 2018

      Interview

      very straight forward - ask behavioral questions and asking for times to give example of leadership. Phone screening, in person interview with hiring manager and recruiter. Southwest is very big on their culture so take that to mind.

      Interview questions [1]

      Question 1

      Name a tough you had to do a tough decision ? What is your leadership style ?
      Answer question

      Southwest Airlines interviews FAQs

      • EDLP applicants have rated the interview process at Southwest Airlines with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 77.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for EDLP roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
      • Common stages of the interview process at Southwest Airlines as a EDLP according to 1 Glassdoor interviews include:

        Background check:  20%

        Group panel interview:  20%

        Phone interview:  20%

        Drug test:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Flight Attendant(723) ;
        2. Ramp Agent(528) ;
        3. Customer Service Representative(187) ;
        4. Customer Service Agent(167) ;
        5. Operations Agent(110) ;
        6. Intern(99) ;
        7. Manager(70) ;
        8. Customer Service Supervisor(56) ;
        9. CSA - Customer Service Associate(54) ;
        10. Ramp Supervisor(53) ;
        11. Airline Pilot(50) ;
        12. Captain(47) ;
        13. Analyst(46) ;
        14. Customer Service(43) ;
        15. Senior Software Engineer(38) .


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      Jobs at Southwest Airlines

      21 jobs in United States
      Customer Service Agent - JAX (Part-Time)
      Jacksonville, FL
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Supervisor Ramp - MSY
      Kenner, LA
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      Customer Service Agent - ORF (Part-Time)
      Norfolk, VA
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      Supervisor Customer Service - BHM
      Birmingham, AL
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      Supervisor Ramp - SAN
      San Diego, CA
      ·
      $36 - $38 /hr
      (Employer provided)
      View job
      View all EDLP Jobs