I applied online. I interviewed at Standard Chartered Bank (Shenzhen, Guangdong) in Jun 2018
Interview
1. phone interview (introduce youself, HR introduce the role and company, what's your salary expectation?... )
2. interview (basic financial market questions on paper)+1 to 1 (why this role? why interesting to work as customer service? what is you future plan? ...)
3. total make 2 weeks only
Interview questions [1]
Question 1
why this role? why interesting to work as customer service? what is you future plan?
I applied through a staffing agency. The process took 1 day. I interviewed at Standard Chartered Bank (Chennai) in Jul 2024
Interview
It was really good interview process and everything smoothly done and it doesn't even require more strees or fear about the process. The Hr is super cool person and very good kind of person as well
Interview questions [1]
Question 1
About some situations based questions...communication skills and your goals and aim in Future
I applied online. The process took 4 weeks. I interviewed at Standard Chartered Bank (Bengaluru) in Jun 2024
Interview
3 rounds will be there very easy interview anyone can do it easy for entry level they will just check your communication skill and apart from this there is nothing to do
I applied online. The process took 3 weeks. I interviewed at Standard Chartered Bank (Westlands) in Dec 2022
Interview
Friendly, easy and not too rigid panelists.
Engaging and welcoming also.
The environment is very serene and feels like a good working place.
Average interaction with senior members but still they don't look down upon people.
Customer Service Representative applicants have rated the interview process at Standard Chartered Bank with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 16 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Standard Chartered Bank overall takes an average of 39 days.
Common stages of the interview process at Standard Chartered Bank as a Customer Service Representative according to 4 Glassdoor interviews include:
Background check: 13%
Group panel interview: 13%
Other: 13%
Phone interview: 13%
Personality test: 13%
One on one interview: 13%
IQ intelligence test: 7%
Presentation: 7%
Skills test: 7%
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