I applied through an employee referral. The process took 3 days. I interviewed at Staybridge Suites (Okemos, MI) in May 2013
Interview
The iterview process was very simple and laid back. Usually when there is a position open more than likely you will get the job. The GM just goes through a set of standard questions and you just answer them honestly and in 3 days they will contact you.
Interview questions [1]
Question 1
The most unexpected was How honest are you on a scale of 0 to 100?
About 20 questions asking how you resolve issues that customers may have. How to handle multiple incoming phone calls and quickly respond to everyone waiting on the line. Ask how you would describe yourself in the event another department needs help completing a task
Interview process was easy. I was asked about past experiences and what I could bring to the table. It was a one interview process. Met with the GM. Overall good experience
I applied online. The process took 1 day. I interviewed at Staybridge Suites in Apr 2021
Interview
The interview went well and I was hired on the spot. Great company to work for if you travel a lot IHG provides discounts to staff. Standard interview questions. Low pressure.
Front Desk Agent applicants have rated the interview process at Staybridge Suites with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 82.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Agent roles take an average of 6 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Staybridge Suites overall takes an average of 6 days.
Common stages of the interview process at Staybridge Suites as a Front Desk Agent according to 9 Glassdoor interviews include:
One on one interview: 43%
Background check: 14%
Personality test: 14%
Skills test: 14%
Other: 7%
Presentation: 7%
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