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      Stop & Shop

      Part of Ahold Delhaize

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      Related searches: Stop & Shop reviews | Stop & Shop jobs | Stop & Shop salaries | Stop & Shop benefits
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      Customer Service Manager (CSM) Interview

      Mar 15, 2023
      Anonymous employee
      Aberdeen, NJ
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Stop & Shop (Aberdeen, NJ) in Feb 2023

      Interview

      I had a short interview over the phone with an HR representative. I was asked about 5 questions. Second interview was in person with HR and a store manager. The 3rd interview was in person with the district director and an HRBP. STAR method based questions. Great culture, customer obsessed. Friendly staff, great opportunities for everyone. No discrimination against anyone.

      Interview questions [1]

      Question 1

      Why were you interested in stop and shop? (They do a lot of fundraising for the communities) fighting hunger/donations to local charities. They have a great culture. Tell me a time where you had to deal with a difficult employee. Questions about my work experience. They do work weekends. And must close twice during the week. (Sundays you get extra pay)
      Answer question

      Other Customer Service Manager (CSM) Interview Reviews for Stop & Shop

      Customer Service Manager (CSM) Interview

      Jun 28, 2023
      Anonymous employee
      West Islip, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 4 weeks. I interviewed at Stop & Shop (West Islip, NY) in Sep 2022

      Interview

      You must go through 3 separate interviews with different people. The first by telephone and wait for a call back to schedule the next one. Next your interview is with an HR Representative and store manager. The third one if you're moved forward is with a District Director and another store manager.

      Interview questions [1]

      Question 1

      How will your past experience help you in our company? Have you every worked in a union company as the manager?
      1 Answer