-I applied online and received an email from the recruiter 2 days later to set up a time to talk over the phone (initial phone screen).
-10 minutes before our scheduled phone call, recruiter asked to postpone because she had something come up last minute. We scheduled for the next day.
-Recruiter called me on time, and I had a chance to talk more about my background, and also learn more about the AM role. Recruiter felt I was a good candidate, and informed me that the next round of the interview would be speaking to an Account Manager.
-A week later, I had another phone interview with an AM. It was more like a conversation getting to learn more about the position, what it entails, and then getting to learn how my background ties in the role. I felt like we had a mutual understanding that my qualifications and experience matched what they were looking for (I had 6 years of AM experience, and I was well versed in Stripe's APIs). I even asked the AM if there was anything I didn't expand on during our conversation, or whether there was something that made me seem less ideal for the role, and she said that I was a worthy candidate based on our conversation.
-2 days later recruiter sent me an email that they decided to pass on my candidacy.
I feel that Stripe has the wrong approach in their interview process. Rather than having one of potential future co-workers interviewing me on the second round, I should be interviewed directly with the hiring manager from that department. This reduced bias and subjective judgement. For all I know, that AM could have relayed to the hiring manager false information about my qualifications, even though I was truly a worthy candidate for the role. Every other company I have interviewed at, I have always spoken to the direct hiring manager first before any of the other team members first. Stripe has it the other way around. I am afraid, many of the candidates are going to receive bias opinions because it's a future co-worker that is immediately trying to vet them out. If you are more qualified than them, they could easily see you as competition and choose to make up lies about your candidacy to the position. In closing, this process of hiring is flawed at Stripe unfortunately.