Customer Support applicants have rated the interview process at TP ICAP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TP ICAP overall takes an average of 24 days.
Common stages of the interview process at TP ICAP as a Customer Support according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied through a recruiter. The process took 5 days. I interviewed at TP ICAP in Dec 2014
Interview
The phone interview was mainly competencies questions and about your experience/your views on your experience. They asked about things I didn't have in my experience (I was a fresh graduate) such as situations which occur in full-time positions.
Interview questions [1]
Question 1
Tell me the example of when you had to make a decision on your own.