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      Tebra

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      Customer Service Representative Interview

      Jun 20, 2024
      Anonymous employee
      Santa Monica, CA
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Tebra (Santa Monica, CA)

      Interview

      Applied, then contacted by recruiter shortly after. Interview was fairly straight forward. Phone interview, followed by in-person interview with who would be my direct manager. After that, did a final interview with Director of support.

      Interview questions [1]

      Question 1

      - Give an example of how you handled a difficult customer. - Tell Me About a Time You Assisted a Customer Who’d Worked with Multiple Agents and Didn’t Get the Help They Needed.
      Answer question

      Tebra interviews FAQs

      • Candidates applying for Customer Service Representative roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Tebra overall takes an average of 17 days.
      • Common stages of the interview process at Tebra as a Customer Service Representative according to 1 Glassdoor interviews include:

        Background check:  33%

        Phone interview:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Development Representative (SDR)(32) ;
        2. Account Executive(24) ;
        3. Implementation Specialist(11) ;
        4. Account Manager(8) ;
        5. Customer Success Manager(7) ;
        6. Software Engineer(6) ;
        7. Sales(5) ;
        8. Sales Representative(5) ;
        9. Customer Service Representative(4) ;
        10. Manager(4) ;
        11. Product Support Specialist(4) ;
        12. Billing Specialist(3) ;
        13. Director(3) ;
        14. Onboarding Specialist(3) ;
        15. Product Specialist(3) .


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    • Jobs at Tebra

      5 jobs in United States
      Head of Customer Success & Operations
      Corona del Mar, CA
      ·
      $192K - $204K /yr
      (Employer provided)
      View job
      Account Executive, Customer Growth
      United States
      ·
      $72K - $82K /yr
      (Employer provided)
      View job
      Account Executive, Customer Growth
      Corona del Mar, CA
      ·
      $72K - $82K /yr
      (Employer provided)
      View job
      Inside Sales Representative
      United States
      ·
      $81K - $92K /yr
      (Employer provided)
      View job
      Inside Sales Representative
      Corona del Mar, CA
      ·
      $81K - $92K /yr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs