User Experience applicants have rated the interview process at The Zappos Family with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for User Experience roles take an average of 57 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at The Zappos Family overall takes an average of 34 days.
Common stages of the interview process at The Zappos Family as a User Experience according to 5 Glassdoor interviews include:
Phone interview: 27%
Group panel interview: 18%
One on one interview: 18%
Skills test: 9%
Presentation: 9%
Personality test: 9%
Background check: 9%
Here are the most commonly searched roles for interview reports -
The process took 2 months. I interviewed at The Zappos Family (Las Vegas, NV) in Jan 2011
Interview
After some phone interviews, they fly me in for a whole day of interview with potential co-worker. You will do the tour of the building which is quite unique and do a CSR test since you will be require to start get that training. After the day is pretty much 1-1 interviews with a lot of different workers and they will decide if they like you or not. It`s more of a fit test
I applied online. The process took 4 weeks. I interviewed at The Zappos Family
Interview
There was a virtual interview that asked questions about my experience and why I would be a great fit. I also had to complete a challenge that tested my skills.
I applied online. I interviewed at The Zappos Family
Interview
I submitted the online video interview and was notified about a month later that I got an in-person interview in Las Vegas. They flew me and a bunch of other intern candidates out for 2 days of touring and interviewing. We met with our prospective teams and really got to know the company and the culture. I had a role interview and a culture interview. Everyone was really nice.
I applied online. The process took 4 months. I interviewed at The Zappos Family (Las Vegas, NV) in Mar 2014
Interview
The interview process mirrors Zappos itself - disorganized and chaotic with a lot of promise. There wasn't much coordination of the process/interview day and many of the interviews covered the same ground. Interview sessions that got into actual work were much more productive. The whole process is very long - ostensibly b/c they are "really getting to know you" but really just big gaps of no communication and a process clearly hindered by bureaucracy. However, many people who I met during the interview process transcended all that and confirmed Zappos was a place I wanted to work.
Interview questions [1]
Question 1
The most difficult questions were ones where the interviewer had a very specific answer in mind rather than seeking to understand the candidate's overall approach and thinking.