I applied through an employee referral. The process took 2 weeks. I interviewed at UKG (Lowell, MA) in Jun 2019
Interview
Starts with a phone screen, then two hour interview with 4 managers back to back. Overall pleasant experience. Was rusty when it came to interviewing personally, so my answers weren’t directed around how I’ve helped customers. Received valid feedback and recommendations for positions to look for in the future.
Interview questions [4]
Question 1
Tell me a time when you had to troubleshoot for a customer
Initial one on one; then with manager and a couple peers asking basic questions regarding experience and to gauge if a good fit would be made with team members and if skillsets aligned.
I applied through a recruiter. The process took 4 days. I interviewed at UKG (Bengaluru) in Aug 2020
Interview
It was a very swift interview process.
And consecutive round where scheduled quickly.
And even the feedback of interviews where immediate.
Thanks to my HR Mandeep for the quick and continous follow up on the interview process.
The technical rounds where quite challenging.
Due to covid all the interview's where done through video call.
Interview questions [1]
Question 1
All where technical questions related to Kronos in technical rounds and scenario based questions in manager round
Technical Support Specialist applicants have rated the interview process at UKG with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Specialist roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at UKG overall takes an average of 21 days.
Common stages of the interview process at UKG as a Technical Support Specialist according to 2 Glassdoor interviews include:
Phone interview: 40%
Group panel interview: 40%
Personality test: 20%
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