Customer Service Coordinator applicants have rated the interview process at UKG with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Coordinator roles take an average of 25 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at UKG overall takes an average of 21 days.
Common stages of the interview process at UKG as a Customer Service Coordinator according to 2 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 33%
Background check: 17%
Drug test: 17%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at UKG (Weston, FL) in Aug 2020
Interview
Company was very thorough in explaining what the process was. There was an initial interview with the recruiter, a video/essay submitted online, and a final interview with a panel from the hiring team.
Interview questions [1]
Question 1
Why are you taking a step down from your current position for this job?
I applied online. The process took 3 weeks. I interviewed at UKG (Orlando, FL) in Apr 2018
Interview
Recruiter called for a brief phone interview, he was awesome in explaining all the details of job, salary and what my next steps would be.
After the recruiter and hiring manager reviewed I received a call the next day to set up an in person interview.
I met with the hiring manager for about thirty minutes or more than two phone interviews with other managers and one final with an onsite manager.
Interview questions : tell me about a time, job history
Everyone was very proud to work for Kronos, they explained the job in detail, the schedule salary, benefits.
I received a call back after the interview that following Monday.
Interview questions [1]
Question 1
Tell me about a time you received customer service where you were the customer and the service you had was not the best.