Not impressed. I was told the hours are 9-6 and there is unlimited PTO But a blackout period where you can’t use any PTO in December or January. There was a stuck up vibe. It’s a typical large company which I do not prefer. They appear to be not satisfied with answers to questions by replying “can you be more specific” after deep details were given. This appears to be the type of place that will be unhappy and critical of employees no matter what….stay away!
Interview questions [1]
Question 1
Describe a situation where you gave advanced technical support and what was the end result.
The interview process included first and second rounds focused on behavioral and experience-based questions. Most standard questions were covered, assessing past work, problem-solving skills, and overall fit for the role.
Interview questions [1]
Question 1
One key question they asked was about a time I handled a challenging situation at work, focusing on my problem-solving approach, decision-making process, and the impact of my actions
I applied online. The process took 4 weeks. I interviewed at UKG (Bracknell, England) in Aug 2023
Interview
4 Stage interview 1st - stage with HR 2nd - with EU hiring managers 3rd- Employees 4th- Hiring manager during the interview you are asked multiple questions scenario based and your employment history.
Interview questions [1]
Question 1
when have you experienced a challenging situation and how have you dealt with it?
I applied online. The process took 2 weeks. I interviewed at UKG in Mar 2022
Interview
Multiple screening calls with a recruiter, four back to back half hour long video interviews. Three were team managers and one was overall manager for that department. Friendly experience for sure!
Interview questions [1]
Question 1
Do you have any experience with software or people management support?
Product Support Specialist applicants have rated the interview process at UKG with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for Product Support Specialist roles take an average of 14 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at UKG overall takes an average of 21 days.
Common stages of the interview process at UKG as a Product Support Specialist according to 4 Glassdoor interviews include:
Phone interview: 38%
Background check: 25%
One on one interview: 13%
Skills test: 13%
Group panel interview: 13%
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