Phone interview: 20%
Drug test: 20%
Skills test: 13%
Background check: 13%
One on one interview: 10%
Personality test: 10%
Presentation: 5%
Group panel interview: 5%
Other: 2%
IQ intelligence test: 2%
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Application
I applied online. The process took 3 weeks. I interviewed at USAA (Phoenix, AZ) in May 2015