I applied online. The process took 4 weeks. I interviewed at USAA in Sep 2018
Interview
applied online then was invited to do an online assessment. The next step was a telephone interview and lastly an in-person interview with role playing. The whole process was very organized and transparent.
I applied online. The process took 5 weeks. I interviewed at USAA (San Antonio, TX) in Oct 2018
Interview
3 “interviews.” First you apply, then you are invited to take an assessment if you pass the screening, then a recruiter will call you and if you pass that, you get a face to face interview. Face to face was the hardest one, lots of questions and slightly intimidating.
Interview questions [1]
Question 1
When was a time you had to resolve a customer’s problem
I applied through a recruiter. The process took 3 weeks. I interviewed at USAA (San Antonio, TX) in Jan 2018
Interview
After submitting your application, if you’re potential candidate they’ll email you to take an assessment. The assessment will last anywhere from 30 - 45 minutes. If passed, a recruiter will contact you to set up a phone interview. After the phone interview you will either be email that you were declined or called to move forward with the interview process. I myself did not get passed the phone interview.