I applied through an employee referral. The process took 2 weeks. I interviewed at USAA (Colorado Springs, CO) in Jan 2019
Interview
An employee I knew submitted a referral that prompted an email to my personal email with a link to apply to. Next, I had a phone interview with preliminary questions about education and experience followed up by a one-one-one interview with traditional behavioral questions, as well as a sales role play.
Interview questions [1]
Question 1
Describe a time where you displayed excellent customer service.