I applied online. The process took 3 weeks. I interviewed at USAA (San Antonio, TX) in Nov 2013
Interview
It was an average process and they were very serious throughout the whole interview. The whole interview was about 45 minutes long and there was two people, one typing and one asking questions. I was very intimidated but I got the job!
Interview questions [1]
Question 1
Describe a time you had to do more than required in your past job?
Recruiter reached out to me and solicited my application. Recruiter sent a list of questions regarding my previous work experience as well as complete salary history (a complete duplication of what the website requires candidates to fill out). Scheduled a phone interview with the hiring manager in 30 days. Had 20 minute phone interview with the head of the department. He talked 95% of the time and asked me two questions about my background. I received a rejection email from USAA exactly 45 minutes after I hung up the phone. Just a heads up to other candidates, the HR recruiter gave me a range on the base & bonus compensation for the position and their process forces candidates to disclose all salary history prior to starting the process. The budgeted range was presented to me was $68k-$98k with a max discretionary cash bonus of ~$20k. My current all in comp. is substantially more so I'm not sure if that effected my candidacy or I wasn't a good fit for the group.
Interview questions [1]
Question 1
Have you worked on transactions with early stage companies?
What do you enjoy about private equity?
I did not get any technical questions or questions about previous transactions which I'd worked on.
I applied online. The process took 4 weeks. I interviewed at USAA (Tampa, FL) in Jul 2015
Interview
Applied on-line. After three weeks I get an e-mail with the instructions to fill-out an additional application and to take an assessment. Assessment took approximately seventy minutes, with the first section being timed. Two days later I get an email stating I passed the assessment and that they are scheduling a phone interview for the next day. Two minutes into the interview, I was told I wasn't a fit! I was told I was being interviewed for a auto insurance sales position. I didn't apply for this position, as I researched the customer service position for banking. The recruiter stated that the listing is a general listing and since I didn't have anywhere on my resume for sales experience, I wasn't moving forward and to check the website for credit card department. Not what I was expecting. No thank you or goodbye, the recruiter just hung up on me. It was a waste of my time! Why send me emails stating I meet the qualifications, take a test, only to have a two minute interview?