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      UnitedHealth Group

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      Licensed Agent Interview

      Mar 10, 2016
      Anonymous employee
      Orlando, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at UnitedHealth Group (Orlando, FL) in Jul 2012

      Interview

      Online invitation to come in and interview. Meet with an HR recruiter and they approve, they will set up second interview that day or next with a department manager. They use a check list of questions about your personality, past experience and ask how you would handle different situations related to the position. If approved, instructed to do Drug test, agree to background check. If all checks out, they Invite you back to complete hiring paperwork.

      Interview questions [2]

      Question 1

      what do you do or say when you encounter a customer that calls in and they are angry, disgruntled and hard to handle?
      1 Answer

      Question 2

      Explain your sales process and how to close the sale?
      1 Answer

      UnitedHealth Group interviews FAQs

      • Licensed Agent applicants have rated the interview process at UnitedHealth Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Licensed Agent roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.
      • Common stages of the interview process at UnitedHealth Group as a Licensed Agent according to 1 Glassdoor interviews include:

        Presentation:  20%

        Background check:  20%

        Phone interview:  20%

        Drug test:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(523) ;
        2. Software Engineer(357) ;
        3. Senior Software Engineer(221) ;
        4. Business Analyst(215) ;
        5. Clinical Administrative Coordinator(177) ;
        6. Director(170) ;
        7. Project Manager(144) ;
        8. Manager(128) ;
        9. RN Case Manager(116) ;
        10. Senior Business Analyst(108) ;
        11. Customer Service Advocate(106) ;
        12. Claims Representative(85) ;
        13. Analyst(84) ;
        14. Registered Nurse(81) ;
        15. Associate Director(79) .


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      Jobs at UnitedHealth Group

      8 jobs in United States
      Associate Director, Technical Accounting Advisory
      Eden Prairie, MN
      ·
      $113K - $193K /yr
      (Employer provided)
      View job
      Senior Accountant
      Draper, UT
      ·
      $73K - $130K /yr
      (Employer provided)
      View job
      Product Solutions Consultant - Optum Finance/Optum Bank- Remote
      Eden Prairie, MN
      ·
      $92K - $164K /yr
      (Employer provided)
      View job
      Advisory Services Sr Consultant - Stepwise - Remote
      Eden Prairie, MN
      ·
      $92K - $164K /yr
      (Employer provided)
      View job
      Social Worker - Per Diem
      Waukesha, WI
      ·
      $29 - $52 /hr
      (Employer provided)
      View job
      View all Licensed Agent Jobs