VNS Health Member Service Representative interview questions

Interview was good. Regular questions were asked. The interviewer was really nice. The environment was comfortable. There was no stress or any need to feel intimidated. Interview was not a long process. Salary offered was low.

Upon entering the location i was greeted by a supervisor. He explained the job title and duties. then i spoke with a quality assurance manager and he did a few test calls. he was in a room and i was in another. I was given a booklet of a few different types of calls and was told how to answer and close the call. Then he called the phone in the office about 3 different times to make sure i memorized the script correctly