I applied through a staffing agency. The process took 1 day. I interviewed at Verizon (Hyderābād) in Feb 2016
Interview
The interviewer was a nice person. He started from the basics. I was able to answer few. But their requirement was something different which was not mentioned in the job portal. Since I could not match the requirement so got rejected.
I applied online. The process took 3 months. I interviewed at Verizon (Houston, TX) in May 2022
Interview
The interview was a 3 round process, fairly simple and anyone with half a brain could do this job. Basic mobile troubleshooting questions, honestly the easiest interview I've ever had.
Interview questions [1]
Question 1
How would you diagnose a phone not being able to connect to the internet?
Several interviews with different members of management and teams. Started with management, then went to technical interviews with peers, then more in depth interviews with hiring manager and team members.
Technical Support Engineer applicants have rated the interview process at Verizon with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 90 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.
Common stages of the interview process at Verizon as a Technical Support Engineer according to 2 Glassdoor interviews include:
Personality test: 20%
One on one interview: 20%
Background check: 20%
Skills test: 20%
Phone interview: 20%
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