Several interviews with different members of management and teams. Started with management, then went to technical interviews with peers, then more in depth interviews with hiring manager and team members.
I applied online. The process took 3 months. I interviewed at Verizon (Houston, TX) in May 2022
Interview
The interview was a 3 round process, fairly simple and anyone with half a brain could do this job. Basic mobile troubleshooting questions, honestly the easiest interview I've ever had.
Interview questions [1]
Question 1
How would you diagnose a phone not being able to connect to the internet?
I applied through a staffing agency. The process took 1 day. I interviewed at Verizon (Hyderābād) in Feb 2016
Interview
The interviewer was a nice person. He started from the basics. I was able to answer few. But their requirement was something different which was not mentioned in the job portal. Since I could not match the requirement so got rejected.
Technical Support Engineer applicants have rated the interview process at Verizon with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 90 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Verizon overall takes an average of 25 days.
Common stages of the interview process at Verizon as a Technical Support Engineer according to 2 Glassdoor interviews include:
Background check: 20%
Phone interview: 20%
Personality test: 20%
One on one interview: 20%
Skills test: 20%
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