Customer Engineer applicants have rated the interview process at Vertiv with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Engineer roles take an average of 30 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Vertiv overall takes an average of 34 days.
Common stages of the interview process at Vertiv as a Customer Engineer according to 3 Glassdoor interviews include:
Skills test: 20%
One on one interview: 20%
Background check: 20%
Drug test: 20%
Phone interview: 20%
Here are the most commonly searched roles for interview reports -
Asked various technical questions to confirm that I was qualified for the position. Met with hiring manager and Human Resources. Everyone I met was nice and welcoming. I recommend you do online research about UPS products as well as other data centers electrical equipment.
Interview questions [1]
Question 1
How many years have you worked in the field on electrical equipment?
The interview was pretty standard, all the questions were the common interview questions that you can find on the internet. They started by asking me to introduce myself then we talked about my study and experience. The interviewer then gave me some scenarios and asked me how would I would solve those problems.
Interview questions [1]
Question 1
Are you willing to work outside of office hours as that's the nature of the work of customer engineers?
I applied online. The process took 4 weeks. I interviewed at Vertiv (Los Angeles, CA) in Sep 2021
Interview
Formal and appropriate. Most likely will take place with a talent sourcer first to see if you'll be a good fit. This is a great time to sum up/generalize your technical experience to predetermine if you'll be a good fit for the role. Ask them everything relevant about benefits and such, that's their forte. Keep the technical-speak concise for them and leave the intimate details of your know-how for your next interview, which will probably be with the manager of the district you are applying to, who was probably a field guy at some point.
Interview questions [1]
Question 1
Technical experience, electrical knowledge, and test equipment know-how.