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      Viasat

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      Related searches: Viasat reviews | Viasat jobs | Viasat salaries | Viasat benefits
      Viasat interviewsViasat Customer Retention Representative interviewsViasat interview
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      Customer Retention Representative Interview

      Nov 3, 2017
      Anonymous employee
      Englewood, CO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Viasat (Englewood, CO) in Nov 2017

      Interview

      Found an ad on Craigslist listed by staffing agency but for a direct hire position with Viasat. I submitted my resume on a Wednesday. First there was a phone interview with staffing agency recruiter on the following Friday, also did a FaceTime interview with me before submitting my resume to Viasat reps. The following week on Wednesday I met with 2 panels of interviewers (5 people total) for 2 interviews back to back, each taking about 30 minutes. In depth questions about employment history, behavioral questions and they ultimately asked tailored questions to ensure that I could fit into the culture of the company. The interviewers were easy to talk to and seemed laid back. I received a call the next day from staffing agency that I was offered the position. Next step is to complete my background check and after clearance I should receive official offer letter.

      Interview questions [3]

      Question 1

      What do you know about the company?
      Answer question

      Question 2

      What would you like to be doing in 3 years?
      Answer question

      Question 3

      Describe a time you were faced with a difficult situation with a coworker and how was it resolved?
      Answer question
      3

      Viasat interviews FAQs

      • Customer Retention Representative applicants have rated the interview process at Viasat with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Retention Representative roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Viasat overall takes an average of 28 days.
      • Common stages of the interview process at Viasat as a Customer Retention Representative according to 1 Glassdoor interviews include:

        Drug test:  20%

        Presentation:  20%

        Group panel interview:  20%

        Phone interview:  20%

        IQ intelligence test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(207) ;
        2. Engineer(47) ;
        3. Program Manager(46) ;
        4. Senior Software Engineer(34) ;
        5. Software Engineer(Internship)(33) ;
        6. Software Engineering Intern(25) ;
        7. Systems Engineer(25) ;
        8. Project Manager(24) ;
        9. Software Engineer Intern(24) ;
        10. Member Of Technical Staff(21) ;
        11. Manager(20) ;
        12. Hardware Engineer(16) ;
        13. Intern(16) ;
        14. Systems Test Engineer(16) ;
        15. Network Engineer(15) .


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      Jobs at Viasat

      2 jobs in United States
      Technical Support Representative
      Oregon
      ·
      $15 - $28 /hr
      (Employer provided)
      View job
      Technical Support Representative
      Oregon
      ·
      $15 - $28 /hr
      (Employer provided)
      View job
      View all Customer Retention Representative Jobs