Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Walgreens

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Walgreens reviews | Walgreens jobs | Walgreens salaries | Walgreens benefits | Walgreens conversations
      Walgreens interviewsWalgreens CSA - Customer Service Associate interviewsWalgreens interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      CSA - Customer Service Associate Interview

      May 14, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Walgreens

      Interview

      Met with a manager and had a simple interview talking about teamwork mostly. Lots of focus on customer service skills and being nice to people. Got a reply pretty quick after that and was able to start work quickly

      Interview questions [1]

      Question 1

      What was one time you had to diffuse a situation between teammates
      Answer question

      Other CSA - Customer Service Associate Interview Reviews for Walgreens

      CSA - Customer Service Associate Interview

      Mar 30, 2026
      Anonymous employee
      Dayton, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Walgreens (Dayton, TX)

      Interview

      Very straightforward, behavioral interview style. The shift and store manager interviewed me, they were very understanding and easy to talk to. The questions were all based on you, your past experiences, and how they can help with being a CSA.

      Interview questions [1]

      Question 1

      Describe a time where you made a mistake and took the initiative to deal with that mistake.
      Answer question

      CSA - Customer Service Associate Interview

      Jun 9, 2025
      Anonymous employee
      Canton, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Walgreens (Canton, OH)

      Interview

      Asked about my prior work history. Mostly talked about if I was a good fit for the night shift. Talked for a while but a lot of it was just conversation rather than interview questions.

      Interview questions [1]

      Question 1

      Tell me a little about yourself
      Answer question

      CSA - Customer Service Associate Interview

      Apr 15, 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Walgreens

      Interview

      They sat me down for a couple questions, very simple. They shuffled people in and out pretty quick, but if you're talkative and honest it seems likely you'll get through.

      Interview questions [1]

      Question 1

      Do you have any related experience?
      1 Answer

      Walgreens interviews FAQs

      • CSA - Customer Service Associate applicants have rated the interview process at Walgreens with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for CSA - Customer Service Associate roles take an average of 9 days to get hired, when considering 44 user submitted interviews for this role. To compare, the hiring process at Walgreens overall takes an average of 14 days.
      • Common stages of the interview process at Walgreens as a CSA - Customer Service Associate according to 44 Glassdoor interviews include:

        One on one interview:  28%

        Skills test:  23%

        Background check:  15%

        Drug test:  11%

        Personality test:  8%

        Presentation:  8%

        Phone interview:  4%

        Group panel interview:  2%

        IQ intelligence test:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Pharmacy Technician(4120) ;
        2. Customer Service Associate(1995) ;
        3. Certified Pharmacy Technician(1626) ;
        4. Shift Lead(1601) ;
        5. Cashier(1363) ;
        6. Pharmacist(1161) ;
        7. Store Manager(1079) ;
        8. Customer Service Representative(823) ;
        9. Shift Leader(738) ;
        10. Sales Associate/Cashier(680) ;
        11. CSA - Customer Service Associate(598) ;
        12. Sales Associate(597) ;
        13. Assistant Manager(577) ;
        14. Senior Certified Pharmacy Technician(512) ;
        15. Pharmacy Manager(469) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Walgreens

      4K jobs in United States
      Associate Manager Logistics
      Perrysburg, OH
      ·
      $78K - $124K /yr
      (Employer provided)
      View job
      Pharmacy Customer Service Associate
      Raleigh, NC
      ·
      $17 - $20 /hr
      (Employer provided)
      View job
      Customer Service Associate - Temporary
      Flowood, MS
      ·
      $18 - $21 /hr
      (Employer provided)
      View job
      Specialist Office Support Print & Mailroom
      Deerfield, IL
      ·
      $21 - $31 /hr
      (Employer provided)
      View job
      Pharmacy Customer Service Representative, Fulfillment Center
      Wilmington, DE
      ·
      $17 - $22 /hr
      (Employer provided)
      View job
      View all CSA - Customer Service Associate Jobs