I interviewed for a role at Xero. The interview process felt heavily focused on STAR method and structured responses rather than evaluating actual skills and experience. Also, Interviewer was late to join. I was told I had the right skills, leadership experience, and was overall suitable for the role ( was doing same from past 4+ years), but was rejected due to longer answers and not following the exact STAR format. It felt like the process prioritised format over substance. Recruiter was kind enough to offer feedback, which was appreciated. If you're interviewing here, I'd recommend DON'T,

The interview had a tell us about yourself question and scenario based questions to show skills. For example tell us about a time you went above and beyond for a customer.