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      Xero

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      Account Manager Interview

      May 26, 2019
      Anonymous Interview Candidate
      Milton Keynes, England
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Xero (Milton Keynes, England) in May 2019

      Interview

      The interview process is okay. Should they like your CV you receive an email asking you for a time slot for a telephone interview. Should you be successful then you’ll be invited for a face to face interview and written assessment. My interview went well, however I had to chase them for an answer because it was a good week before I had heard anything. The email I got back was quite poorly written with no real thought to it - it literally said we loved getting to know you but the interviewing managers felt you were too experienced for this role and that you didn’t have enough KPI management experience ( I’m Head of Account Management...that’s literally half of my job which was made very clear in the interview!) I actually feel that the questions I asked the interviewers may of made them feel intimidated as they struggled to answer them themselves! (They were simple questions based on their own KPI management processes ironically) or given the impression I was pretty much on the same level (if not higher) than them professionally. My advice would be...if you know someone is too experienced or qualified for a role then why even bring them in for a face to face interview?

      Interview questions [1]

      Question 1

      How do you organise your workload?
      Answer question

      Other Account Manager Interview Reviews for Xero

      Customer Service Representative Interview

      Jul 15, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Xero

      Interview

      Really fun, really thought provoking interview. There were multiple rounds and it got progressively more fun at each of them. The questions encouraged out of the box thinking and creative solutions.

      Interview questions [1]

      Question 1

      Tell us something that you haven't already told us in the interview process
      Answer question

      Account Manager Interview

      Apr 8, 2025
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Xero

      Interview

      I applied online, 3 rounds interviews. The experience is pleasant and they usually send you the interviewer' availability to block time to minimize the scheduling email back and forth. They want to hire the right candidate and I tried to follow up - no response

      Interview questions [1]

      Question 1

      How would you convince the partner who is reluctant to change
      Answer question

      Account Manager Interview

      Mar 28, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Xero

      Interview

      Quick Initial telephone interview with talent manager. Talent manager called an hour later than scheduled but apologized. Seemed distracted and completely uninterested and didn’t bother to review my CV. Time wasted

      Interview questions [1]

      Question 1

      Describe your experience as an Account Manager
      Answer question

      Xero interviews FAQs

      • Account Manager applicants have rated the interview process at Xero with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Account Manager roles take an average of 25 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Xero overall takes an average of 23 days.
      • Common stages of the interview process at Xero as a Account Manager according to 5 Glassdoor interviews include:

        Phone interview:  29%

        One on one interview:  18%

        Group panel interview:  12%

        Background check:  12%

        Skills test:  12%

        Drug test:  6%

        Personality test:  6%

        Presentation:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(96) ;
        2. Customer Experience Specialist(90) ;
        3. Senior Software Engineer(67) ;
        4. Account Manager(60) ;
        5. Product Manager(46) ;
        6. Software Developer(34) ;
        7. Senior Engineer(30) ;
        8. Senior Account Manager(28) ;
        9. Engineer(23) ;
        10. Sales(22) ;
        11. Product Designer(19) ;
        12. Developer(16) ;
        13. Lead Engineer(15) ;
        14. Intern(14) ;
        15. Partner Consultant(14) .


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    • Jobs at Xero

      11 jobs in United States
      Enterprise Account Executive (US, Remote)
      Washington, DC
      ·
      $116K - $150K /yr
      (Employer provided)
      View job
      Enterprise Account Executive (US, Remote)
      Illinois
      ·
      $116K - $150K /yr
      (Employer provided)
      View job
      Enterprise Account Executive (US, Remote)
      New York State
      ·
      $116K - $150K /yr
      (Employer provided)
      View job
      Enterprise Account Executive (US, Remote)
      California
      ·
      $116K - $150K /yr
      (Employer provided)
      View job
      Enterprise Account Executive (US, Remote)
      Ohio
      ·
      $116K - $150K /yr
      (Employer provided)
      View job
      View all Account Manager Jobs