I applied online. The process took 1 week. I interviewed at Xero (Milton Keynes, England) in May 2019
Interview
The interview process is okay. Should they like your CV you receive an email asking you for a time slot for a telephone interview. Should you be successful then you’ll be invited for a face to face interview and written assessment.
My interview went well, however I had to chase them for an answer because it was a good week before I had heard anything. The email I got back was quite poorly written with no real thought to it - it literally said we loved getting to know you but the interviewing managers felt you were too experienced for this role and that you didn’t have enough KPI management experience ( I’m Head of Account Management...that’s literally half of my job which was made very clear in the interview!) I actually feel that the questions I asked the interviewers may of made them feel intimidated as they struggled to answer them themselves! (They were simple questions based on their own KPI management processes ironically) or given the impression I was pretty much on the same level (if not higher) than them professionally.
My advice would be...if you know someone is too experienced or qualified for a role then why even bring them in for a face to face interview?
Really fun, really thought provoking interview. There were multiple rounds and it got progressively more fun at each of them. The questions encouraged out of the box thinking and creative solutions.
Interview questions [1]
Question 1
Tell us something that you haven't already told us in the interview process
I applied online, 3 rounds interviews. The experience is pleasant and they usually send you the interviewer' availability to block time to minimize the scheduling email back and forth.
They want to hire the right candidate and I tried to follow up - no response
Interview questions [1]
Question 1
How would you convince the partner who is reluctant to change
I applied online. The process took 4 weeks. I interviewed at Xero
Interview
Quick Initial telephone interview with talent manager. Talent manager called an hour later than scheduled but apologized. Seemed distracted and completely uninterested and didn’t bother to review my CV. Time wasted
Account Manager applicants have rated the interview process at Xero with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 25 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Xero overall takes an average of 23 days.
Common stages of the interview process at Xero as a Account Manager according to 5 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 18%
Group panel interview: 12%
Background check: 12%
Skills test: 12%
Drug test: 6%
Personality test: 6%
Presentation: 6%
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