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      Xero

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      IT Support Interview

      Sep 11, 2013
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Xero (San Francisco, CA) in Apr 2013

      Interview

      I had applied online and was contact within two days. I was had done an initial interview with the recruiter, then a Skype interview with the director of IT in New Zealand and then an onsite panel interview at the downtown San Francisco Office. Most questions were not heavily based on technical knowledge but more about the ability to handle a workload and being a sole offsite technical support member. The company did not provide feedback on interview and waited over 3 weeks to contact me regarding going another direction.

      Interview questions [1]

      Question 1

      No real unexpected or difficult questions. One of the repeated questions were how to handle a stressful "everything is broken" scenario.
      Answer question

      Xero interviews FAQs

      • Candidates applying for IT Support roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Xero overall takes an average of 23 days.
      • Common stages of the interview process at Xero as a IT Support according to 1 Glassdoor interviews include:

        One on one interview:  33%

        Group panel interview:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(95) ;
        2. Customer Experience Specialist(90) ;
        3. Senior Software Engineer(67) ;
        4. Account Manager(60) ;
        5. Product Manager(46) ;
        6. Software Developer(34) ;
        7. Senior Engineer(30) ;
        8. Senior Account Manager(28) ;
        9. Engineer(23) ;
        10. Sales(22) ;
        11. Product Designer(19) ;
        12. Developer(16) ;
        13. Lead Engineer(15) ;
        14. Intern(14) ;
        15. Partner Consultant(14) .


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      Jobs at Xero

      4 jobs in United States
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