Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Xero

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Xero reviews | Xero jobs | Xero salaries | Xero benefits
      Xero interviewsXero Customer Care Representative interviewsXero interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Care Representative Interview

      Nov 22, 2015
      Anonymous Interview Candidate
      Anderson, IN
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Xero (Anderson, IN) in Jun 2015

      Interview

      Very fast process and does not take a long time to get hired but the training processe takes too long to be completed. After you've completed training you have 4 more weeks to get to the floor you have to pass a practice call section that is called tbay after that you finally get to be on the floor talking calls.

      Interview questions [1]

      Question 1

      Why do you find yourself perfect for the job
      1 Answer
      3

      Xero interviews FAQs

      • Candidates applying for Customer Care Representative roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Xero overall takes an average of 23 days.
      • Common stages of the interview process at Xero as a Customer Care Representative according to 1 Glassdoor interviews include:

        Skills test:  25%

        Drug test:  25%

        Background check:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(97) ;
        2. Customer Experience Specialist(90) ;
        3. Senior Software Engineer(67) ;
        4. Account Manager(60) ;
        5. Product Manager(46) ;
        6. Software Developer(34) ;
        7. Senior Engineer(30) ;
        8. Senior Account Manager(28) ;
        9. Engineer(23) ;
        10. Sales(22) ;
        11. Product Designer(19) ;
        12. Developer(16) ;
        13. Lead Engineer(15) ;
        14. Intern(14) ;
        15. Partner Consultant(14) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Xero

      25 jobs in United States
      Customer Success People Lead
      Denver, CO
      ·
      $89K - $111K /yr
      (Employer provided)
      View job
      Senior Solutions Consultant
      Illinois
      ·
      $103K - $129K /yr
      (Employer provided)
      View job
      Financial Analyst (6 month contract)
      New York, NY
      ·
      $85K - $128K /yr
      (Employer provided)
      View job
      Account Executive
      Denver, CO
      ·
      $66K - $83K /yr
      (Employer provided)
      View job
      Enterprise Account Executive (US, Remote)
      Utah
      ·
      $116K - $150K /yr
      (Employer provided)
      View job
      View all Customer Care Representative Jobs