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      Zendesk

      Acquired by Hellman & Friedman

      Engaged Employer

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      Related searches: Zendesk reviews | Zendesk jobs | Zendesk salaries | Zendesk benefits | Zendesk conversations
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      Program Manager Interview

      Feb 14, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Zendesk

      Interview

      many rounds of interviews for the so called cultural fit. their culture is definitely not a healthy one, promoting blame and incompetence. they are totally in their own world, incompetent, unprofessional and wasting your time. they have no idea of running any programs, instead they pass biased judgements. management is oblivious to the toxic culture brewing there. also they find suitable to say they hire people from psychology school to work in IT

      Interview questions [1]

      Question 1

      examples of previous work, scenarios, trying to get as much information as possible for free,
      Answer question

      Other Program Manager Interview Reviews for Zendesk

      Program Manager Interview

      Jul 11, 2023
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Zendesk (San Francisco, CA)

      Interview

      Great experience, can recommend the process. They really value examples during the interviews and and keen to provide a good experience for the candidate. Recruitment team is always friendly and helpful

      Interview questions [1]

      Question 1

      Scenario based and seeking lots of STAR style approaches questions
      Answer question
      1

      Program Manager Interview

      Sep 9, 2021
      Anonymous Interview Candidate
      Round Rock, TX
      No offer
      Negative experience

      Application

      I interviewed at Zendesk (Round Rock, TX)

      Interview

      HR reached out and tried to schedule time - she consistently had to reschedule at the last minute. This went on for a couple of weeks. My last message to her about rescheduling went I responded to.

      Interview questions [1]

      Question 1

      None - it got canceled for one reason not another at the last minute
      Answer question
      1

      Zendesk interviews FAQs

      • Program Manager applicants have rated the interview process at Zendesk with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Program Manager roles take an average of 24 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
      • Common stages of the interview process at Zendesk as a Program Manager according to 8 Glassdoor interviews include:

        Phone interview:  38%

        Group panel interview:  15%

        One on one interview:  15%

        Background check:  8%

        Drug test:  8%

        Presentation:  8%

        Skills test:  8%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(169) ;
        2. Software Engineer(127) ;
        3. Senior Software Engineer(93) ;
        4. Sales(55) ;
        5. Business Development Representative (BDR)(45) ;
        6. Sales Development Representative (SDR)(37) ;
        7. Customer Advocate(35) ;
        8. Manager(35) ;
        9. Technical Support Engineer(32) ;
        10. Enterprise Account Executive(28) ;
        11. SMB Account Executive(25) ;
        12. Senior Account Executive(22) ;
        13. Technical Support Specialist Engineer(22) ;
        14. Customer Success Manager(21) ;
        15. Commercial Account Executive(20) .


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      Jobs at Zendesk

      18 jobs in United States
      Sr. Manager CX Data and Insights (Renewals)
      California
      ·
      $148K - $222K /yr
      (Employer provided)
      View job
      Sr. Operations Manager
      San Francisco, CA
      ·
      $174K - $262K /yr
      (Employer provided)
      View job
      Senior Product Marketing Manager, AI Platform
      San Francisco, CA
      ·
      $183K - $275K /yr
      (Employer provided)
      View job
      Senior AI Success Strategist
      United States
      ·
      $118K - $178K /yr
      (Employer provided)
      View job
      Senior Solutions Architect
      Florida
      ·
      $206K - $308K /yr
      (Employer provided)
      View job
      View all Program Manager Jobs