I applied online. The process took 6 weeks. I interviewed at Zendesk (Dublin, Dublin)
Interview
I have had initially a call with the recruiter who was helpful and friendly then I had another call with one of the managers who turned up 15 mins late and lastly I had a demo call with two managers whose one of them has shown no interest whatsoever and in fact he was eating some biscuits whilst I was presenting the solution! A bit disappointed as I had high expectations going through the reviews here. Lastly I wasn’t communicated with any update until I cussed up the recruiter to tell me that she was busy to come back to me on the decision. Negative experience overall with the team members in Dublin office
I applied online. The process took 2 weeks. I interviewed at Zendesk (London, England) in Sep 2021
Interview
HR interview, team leader interview, and panel which was 45 minutes long and had 5 different leaders. Talking through a deal cycle. With Q&A from the group. Went through the whole process in under 2 weeks.
Account Manager applicants have rated the interview process at Zendesk with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 40 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
Common stages of the interview process at Zendesk as a Account Manager according to 3 Glassdoor interviews include:
Phone interview: 30%
Group panel interview: 20%
One on one interview: 20%
Skills test: 10%
Presentation: 10%
Background check: 10%
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