Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Zendesk

      Acquired by Hellman & Friedman

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Zendesk reviews | Zendesk jobs | Zendesk salaries | Zendesk benefits | Zendesk conversations
      Zendesk interviewsZendesk Tier I Support interviewsZendesk interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Tier I Support Interview

      Jul 12, 2015
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Zendesk (San Francisco, CA) in Jun 2015

      Interview

      Had 1 phone interview w/ recruiter, 1 w/ hiring mgr, then 3 separate interview with the hiring manager and 2 members of the team. After all of this interviewing I was told I would here something in a week. 1 month came and went, sent out 1 email to ask status, no response whatsoever. Considering all the time I took off work, at the least they could of reached out and said anything, even a system generated email would have done. For a company that claims it's based on values, ethics and such, I would think they would at the least honor their own word.

      Interview questions [1]

      Question 1

      What did you like most and least about the previous company I worked for?
      Answer question
      3


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Zendesk

      3 jobs in United States
      Senior Counsel, Product (AI)
      Austin, TX
      ·
      $216K - $324K /yr
      (Employer provided)
      View job
      Senior Director, Technology Alliances
      San Francisco, CA
      ·
      $298K - $446K /yr
      (Employer provided)
      View job
      Principal Product Manager - Partner Sales
      Austin, TX
      ·
      $208K - $312K /yr
      (Employer provided)
      View job

      Zendesk interviews FAQs

      • Candidates applying for Tier I Support roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
      • Common stages of the interview process at Zendesk as a Tier I Support according to 1 Glassdoor interviews include:

        Phone interview:  33%

        Group panel interview:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(169) ;
        2. Software Engineer(127) ;
        3. Senior Software Engineer(93) ;
        4. Sales(55) ;
        5. Business Development Representative (BDR)(45) ;
        6. Sales Development Representative (SDR)(37) ;
        7. Customer Advocate(35) ;
        8. Manager(35) ;
        9. Technical Support Engineer(32) ;
      Enterprise Account Executive
      (28) ;
    • SMB Account Executive(25) ;
    • Senior Account Executive(22) ;
    • Technical Support Specialist Engineer(22) ;
    • Customer Success Manager(21) ;
    • Commercial Account Executive(20) .
    • View all Tier I Support Jobs