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      Zendesk

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      Internal Communications Manager Interview

      Aug 7, 2025
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Zendesk (San Francisco, CA) in Mar 2025

      Interview

      Fairly standard process starting with recruiter interview, hiring manager, team member interview, and then an interview with a VP who's not your hiring manager. Process felt clear and recruiter was communicative during the process but (like most tech companies) it was long process with a lot of waiting. Positive overall.

      Interview questions [1]

      Question 1

      What are some strategies for working with executives/leaders on comms?
      Answer question


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    • Zendesk interviews FAQs

      • Internal Communications Manager applicants have rated the interview process at Zendesk with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 49.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Internal Communications Manager roles take an average of 90 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Zendesk overall takes an average of 28 days.
      • Common stages of the interview process at Zendesk as a Internal Communications Manager according to 1 Glassdoor interviews include:

        Background check:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(169) ;
        2. Software Engineer(127) ;
        3. Senior Software Engineer(93) ;
        4. Sales(55) ;
        5. Business Development Representative (BDR)(45) ;
        6. Sales Development Representative (SDR)(37) ;
        7. Customer Advocate(35) ;
        8. Manager(35) ;
      Technical Support Engineer
      (32) ;
    • Enterprise Account Executive(28) ;
    • SMB Account Executive(25) ;
    • Senior Account Executive(22) ;
    • Technical Support Specialist Engineer(22) ;
    • Customer Success Manager(21) ;
    • Commercial Account Executive(20) .
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