Attendant Interview Questions

Attendant Interview Questions

Interviews for attendant positions focus on your interpersonal skills, ability to follow procedures, and your ability to work on a team. Expect questions that center around dealing with difficult or disruptive customers, how you deal with long flights and being away from home, and your customer service skills and experience.

Top Attendant Interview Questions & How to Answer

Question 1

Question 1: How will you handle an emergency during a flight?

How to answer
How to answer: The interviewer wants to know that you can stay calm and follow protocol during an emergency. Discuss correct safety practices and how you will remain calm to make sound decisions. If you have experience in dealing with emergencies, a short example will help this answer.
Question 2

Question 2: How did you resolve a conflict with a demanding or irate customer?

How to answer
How to answer: Focus on how you resolve customer conflict while remaining calm and professional. If you've never been a flight attendant, highlight a time in a previous job where you had to address a customer or interpersonal issue.
Question 3

Question 3: How does our airline stand out from others?

How to answer
How to answer: Interviewers want to know if you will fit well with their airline's operations. Do your research beforehand and pay attention to its hubs, how many airports it serves, and the airline size. Mention the mission statement and company values and how they match what you're looking for in a flight attendant job.

27,197 attendant interview questions shared by candidates

Failures at work - Tell us of a time you were given a deadline that you couldn't meet - Tell us about a time you had a deadline and something unexpected happened? - Name a time when something didn't go as planned and what was the outcome?   - Explain a personal or professional goal that disappointed you and why? - Tell me about a time u made a mistake that would of been devastating if someone found out but no one did - Tell us about a mistake no one noticed that could ruin a project - Tell us about a time you had unrealistic expectations set for you at a workplace?    Flight attendant scenarios - What to do if a passenger appears intoxicated? - What to do if a child was asleep on the floor while the fasten seat belt sign is on - How would you handle a passenger in a situation where the food item they wanted was not available? - How would you handle a child running down the isle? - Create a PA Announcement for couple celebrating their 50th year anniversary - What would you do if a child was screaming on the plane General questions - What are some of your strengths? And worst faults? - Why would you make a good Flight Attendant? - Do you have questions for me? ("Whats your most memorable flight experience." "How does your body adjust to being 30,000 feet in the air all the time. Do you start to feel different?" "How excited are you to be moving up in seniority after we are all hired?"  ) - Where do you see yourself In 5 years - What is the worst part about being a flight attendant (away from family) - Why do you want to be a flight attendant ? - What do want to experience in this position? - What was your first flight memory? - What is the thing that you would change about your self - What from your experience and background make you an ideal candidate? - Why do you think your experience and background will make you a good candidate for this position?  - Why do you want to be a flight attendant? - What experience and qualities make you a good fit for this position?   Delta questions - What do you know about the company? - Describe a delta flight attendant in 3 words (gracious, well mannered, sharp dressed) - Tell me what u know about delta - What do you know about delta and volunteering - What is the Delta culture? - Where do you see the airline industry in 10 years?  - Tell us something you know about Delta - What is the Delta brand all about?  
avatar

Flight Attendant

Interviewed at Delta Air Lines

4.2
May 25, 2015

Failures at work - Tell us of a time you were given a deadline that you couldn't meet - Tell us about a time you had a deadline and something unexpected happened? - Name a time when something didn't go as planned and what was the outcome?   - Explain a personal or professional goal that disappointed you and why? - Tell me about a time u made a mistake that would of been devastating if someone found out but no one did - Tell us about a mistake no one noticed that could ruin a project - Tell us about a time you had unrealistic expectations set for you at a workplace?    Flight attendant scenarios - What to do if a passenger appears intoxicated? - What to do if a child was asleep on the floor while the fasten seat belt sign is on - How would you handle a passenger in a situation where the food item they wanted was not available? - How would you handle a child running down the isle? - Create a PA Announcement for couple celebrating their 50th year anniversary - What would you do if a child was screaming on the plane General questions - What are some of your strengths? And worst faults? - Why would you make a good Flight Attendant? - Do you have questions for me? ("Whats your most memorable flight experience." "How does your body adjust to being 30,000 feet in the air all the time. Do you start to feel different?" "How excited are you to be moving up in seniority after we are all hired?"  ) - Where do you see yourself In 5 years - What is the worst part about being a flight attendant (away from family) - Why do you want to be a flight attendant ? - What do want to experience in this position? - What was your first flight memory? - What is the thing that you would change about your self - What from your experience and background make you an ideal candidate? - Why do you think your experience and background will make you a good candidate for this position?  - Why do you want to be a flight attendant? - What experience and qualities make you a good fit for this position?   Delta questions - What do you know about the company? - Describe a delta flight attendant in 3 words (gracious, well mannered, sharp dressed) - Tell me what u know about delta - What do you know about delta and volunteering - What is the Delta culture? - Where do you see the airline industry in 10 years?  - Tell us something you know about Delta - What is the Delta brand all about?  

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