Give us an example of a time you broke a company rule or policy.
Cabin Crew Interviews
Cabin Crew Interview Questions
"Employers interviewing to hire flight attendants are foremost looking for candidates with superb customer service skills. Be ready to answer a majority of situational questions that will assess your interpersonal skills and conflict resolution abilities, such as handling an upset or anxious passenger, an unmotivated coworker, or a tense emergency situation."
4,791 cabin crew interview questions shared by candidates
Why BA?
Why British Airways?
What was a situation where you helped in the safety of a customer?
Why BA?
Why do you want to work for BA?
Give an example of a time where you have exceeded a customer's expectations
Usual SOARA type questions. Think why you want the job the impact on your family/ social life due to shift and time away. Questions are obviously customer service examples such as when have you gone above and beyond, how have you turned a negative into a positive. A week later you find out if you passed.
If you are successful with the online application, they will invite you to an assessment day at their Head Office where you will complete a group task and an individual role play (all about customer service) before being selected to continue to the interview process, unfortunately, I didn't make it to the interview
Why do you want to be Cabin crew?
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