Descripción de la compañía, solicitud experiencia que se tenga, ejercicio de evaluacion en base a un caso real, preguntas las mejoras que haria uno durante interacciones reales. Debes defender tu lectura de las emociones que se manejaban durante la interaccion teniendo solo acceso a lo que un operador dijo y no a lo que el cliente dijo.

I sent an application to them, and they responded immediately. They instructed me to book for an interview, and things is smooth. Right now, I am training with the team leaders. Hoping for a fast training this month, so I can start already.

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