Tell me about yourself/why you make the perfect candidate
Customer Advocate Interview Questions
5,036 customer advocate interview questions shared by candidates
Why do you want to work for Sprout Social?
Describe a situation with a customer were you went above and beyond to insure their concern was resolved.
Please describe a time when you were faced with conflicting interests between what was right for a customer or coworker versus what was right for your company as a whole.
Please give an example of a time you delighted an external client by making an extra effort and giving them better service than they expected.
Please give a specific example of a time when it was critical to the success of a project for someone to understand and accept your point of view.
They asked about situational questions.
What was one challenge you faced and how did you overcome it?
What are 5 year goal
My experience with communication and customer service, and they wanted to know about my typing skills. They have you do a listening/typing test to see if you're capable of doing both.
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