Background and CSM experience are the most asked for.
Customer Manager Interview Questions
24,036 customer manager interview questions shared by candidates
Tell me about a time you failed How do you build rapport with your clients What does CS mean for you
Tell me about a time when you received critical feedback and how did you handle it? Mostly all behavioral questions. Why are you interested in Samsara?
Why do you want to work at Smartsheet?
Do you like to work where processes are already established or do you prefer to create the processes yourself.
I asked about the salary and benefits for the role...
previous experience, skills, knowledge about Customer Service, how to handle difficult situations.
Asked to present on a whiteboard how I would display a Smartsheet project. This was where I failed :( I wasn't expecting this! Besides the fact that I stink on the whiteboard, I made it more complicated than it needed to be. If I would have kept is simple and clean, I might have had a chance.
Background on my work experience.
What do you think are the greatest challenges facing today's utilities.
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