They asked me to tell them about a challenging customer situation.
Customer Services Representative Interview Questions
76,850 customer services representative interview questions shared by candidates
Describe a time when you had to execute a particular task.
They were all difficult. Asking for specific examples on a certain aspect of the job. There is no time to think and if you take too long then how does that look.
Do you have other priorities such as job or lifestyle?
How can you provide value?
Tell me about yourself What made you apply and why coral What do you know about the company Do you like sports, do you gamble Give me an example of when you have had to deal with a difficult situation/customer What don't you like about working in customer service Pretty much generic stuff Then a short tour of the shop
It was a maths test. Other than that, he asked a grand total of nothing...
What is one fun fact about you?
Who are the creators of Rent the Runway? How important is customer service? What methods would you use to alleviate a difficult customer? How many locations does Rent the Runway have? Where are they located?
group exercise about being stranded on a desert island
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