I see you are applying for a Customer Service Representative post at the site of Mckinley - Taguig, are you familiar with that area?
Customer Services Representative Interview Questions
76,856 customer services representative interview questions shared by candidates
How would you contact a manager if you had a problem in the field? By phone, email, or text message?
How I would handle a difficult patient?
Customer service and Leadership/Management type questions (they want to know that you can advance to a higher role)
What do you know about our company?
What is your availability like ?
Tell me about a time you had to speak to a difficult customer and how did the conversation end.
Have I worked for a call center before?
Describe a time where you overcame a difficult situation.
Do you have customer service experience?
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