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      ooma

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      Director of Customer Service Interview

      Sep 12, 2017
      Anonymous Interview Candidate
      Newark, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at ooma (Newark, CA) in Apr 2017

      Interview

      The VP facilitating the interview did 80% of the talking, spent too much tome selling the company. I had to find gaps in the conversation to get a word in. The interviewer liked me and lead me to believe I was the guy and after a few weeks he went dark I never heard back even after I made several attempts. My advise, take control of the interview early so you can tell your story.

      Interview questions [1]

      Question 1

      Will I be the type of Director to roll up my sleeves and work with the agents.
      1 Answer

      ooma interviews FAQs

      • Common stages of the interview process at ooma as a Director of Customer Service according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(20) ;
        2. Sales Representative(10) ;
        3. Sales(9) ;
        4. Inside Sales Representative(8) ;
        5. Software Engineer(8) ;
        6. Outbound Sales Representative(6) ;
        7. Senior Software Engineer(6) ;
        8. Customer Service Representative(4) ;
        9. OUTSIDE SALES(4) ;
        10. Director(3) ;
        11. Technical Support(3) ;
        12. Account Manager(2) ;
        13. Content Writer(2) ;
        14. Finance(2) ;
        15. Outbound Sales(2) .


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      Jobs at ooma

      6 jobs in United States
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