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      ooma

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      ooma interviews FAQs

      • Candidates applying for Director of Customer Retention roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ooma overall takes an average of 13 days.
      • Common stages of the interview process at ooma as a Director of Customer Retention according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(20) ;
        2. Sales Representative(10) ;
        3. Sales(9) ;
        4. Inside Sales Representative(8) ;
        5. Software Engineer(8) ;
        6. Outbound Sales Representative(6) ;
        7. Senior Software Engineer(6) ;
        8. Customer Service Representative(4) ;
        9. OUTSIDE SALES(4) ;
        10. Director
      (3) ;
    • Technical Support(3) ;
    • Account Manager(2) ;
    • Content Writer(2) ;
    • Finance(2) ;
    • Outbound Sales(2) .
    • Director of Customer Retention Interview

      Aug 30, 2018
      Anonymous Interview Candidate
      Newark, CA
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at ooma (Newark, CA) in Jul 2018

      Interview

      I was contacted 2 months after applying to the confidential opportunity via LinkedIn. I received an acknowledgment of the time delay and an option to have a phone interview or an in person interview with the VP of the department. In the next week I met with the VP. We discussed my background and experience at startups and Fortner 500 companies. The ratio of talking was 75% him and 25% me as he explained the role and shared about the company and their current customer acquisition channels. The interview ended within 45 minutes and next steps were to meet with the Director that was returning out of the country after the holidays. I sent a thank you email and a follow up the following week to confirm next steps. I received no reply.

      Interview questions [1]

      Question 1

      What was the value proposition at X company?
      1 Answer

      Jobs at ooma

      1 jobs in United States
      Inside Sales Representative
      Boca Raton, FL
      ·
      $72K - $85K /yr
      (Employer provided)
      View job
      View all Director of Customer Retention Jobs